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      TeKnowledge

      Engaged Employer

      TeKnowledge Technical Support Engineer II reviews

      3.8

      79% would recommend to a friend

      (129 total reviews)
      avatar

      Aileen Allkins

      86% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Technical Support Engineer II employees have rated TeKnowledge with 3.8 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Technical Support Engineer II professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Technical Support Engineer II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      129 reviews
      5.0
      Jan 17, 2025

      Company Review

      Technical support engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Teknowledge is the best place to work at because they value every individual and they prioritize growth and development of each employee

      Cons

      So far, there is nothing wrong I've seen since I got here.

      3.0
      Dec 25, 2024

      KPIs

      M365 technical support engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      At Tek Experts you have the opportunity to learn and grow. In general tek experts is a learning place for one who wants to start a career in IT.

      Cons

      Every company has it's Cons.

      2.0
      Nov 26, 2024

      Glorified MSP

      Technical support engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people that I work with make the job somewhat enjoyable and being able to use the Microsoft Admin Centers we have access to is kinda cool.

      Cons

      There is no knowledge base to look up information and or similar case issue with ease. The tools we do have do not work all the time or are just not helpful. You are just a statistic in a spread sheet. The technology support that is available is very minimal and you have to constantly relay on tech support from a very select group of people who are constantly busy. 1 year is about the longest anyone works here from management down to Support Engineers. When you don't have the tools to do your job or something and s down you are required to operate at 100% which is kinda weird.

      avatar
      TeKnowledge Response
      1y
      We hear your concerns about management and are actively working on improving leadership practices and transparency. Your feedback is invaluable in helping us identify areas for growth.
      Viewing 34 - 36 of 129 Reviews
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      TeKnowledge reviewsTeKnowledge Technical Support Engineer II reviews

      Glassdoor has 4,421 TeKnowledge reviews submitted anonymously by TeKnowledge employees. Read employee reviews and ratings on Glassdoor to decide if TeKnowledge is right for you.