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      Meltwater

      Engaged Employer

      Meltwater reviews

      3.5

      63% would recommend to a friend

      (1,607 total reviews)
      avatar

      John Box

      72% approve of CEO

      55% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.3

      Career opportunities

      3.2

      Compensation and benefits

      3.1

      Senior management

      Meltwater has an employee rating of 3.5 out of 5 stars, based on 1,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Meltwater employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Oct 9, 2019

      Horrible business practices

      Client success representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was able to negotiate a higher salary at my new company due to the insanely large portfolio I had to manage. I got to go on some amazing trips to exotic locations that I wouldn’t have ordinarily gone to. My colleagues were really cool at after hour events. Except for the sociopaths.

      Cons

      I held off writing a review so far but I recently found out that a manager who personally victimized me during my career at Meltwater was promoted to a senior management position in DC and I had to speak up. This person intimidated me and our team through verbal harassment and unwanted physical advances. I was told when I left that HR was dealing with this appropriately but, in true Meltwater fashion, they went back on their word. If you are considering Meltwater, the first thing I will tell you is that there are monthly sales quotas, even in Client Success. If you’re still interested, then keep reading. Team events are frequent and mandatory, as is attendance in the office. You functionally cannot book PTO for half of every month due to closing week and other mandatory events. You have no flexibility to schedule a doctor’s appointment. Book it at 8am or on your 1 hour lunch break, from noon to 1. If you're a minute late, you’ll get a text from your manager asking where you are. If you have chronic medical issues, you can't work here. Team events are drinking focused so expect to be out partying past midnight and be fresh as a daisy next morning. Promotions are held over your head as a carrot to keep you less focused on the cattiness and petty office drama and if you question leadership your promotion opportunities are threatened. Drinking events are necessary to advance your career by getting sloppy drunk with management. These events are opportunities for management to physically intimidate staff; in my time at Meltwater I saw both male and female mangers harass male and female coworkers. This pattern of behavior is supported from the top down. The music is loud, and it never stops. You’ll hate even your favorite song after hearing it at top volume over ringing phones every morning for a week. Prepare to be micromanaged to death. Every single email I sent was picked apart and re-written to sound more like the “Meltwater way.”; I'm an English major. You can’t even take a personal call about a sick relative without prying eyes asking why you had to step away for a moment; if your mom drops dead you better bury her on a weekend. Long story short: RUN

      avatar
      Meltwater Response
      6y
      Thanks for your review, and sorry to hear you feel this way about your time at Meltwater. Leadership, managers and HR are here to listen to employees concerns and we take that very seriously. We also have short and long term disability options for illness or other matters. We apologize if this wasn't presented to you during your time at Meltwater and wish you the best of luck moving forward.
      1.0
      Jan 11, 2018

      Most Aggressive Sales Culture I've Ever Witnessed-Literally a Boiler Room

      Media consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Classic Silicon Valley tech environment. Definitely not to the level of huge companies like Google or Facebook but they suck you in with the free snacks, ping pong tables and once a month parties to celebrate the end of the sales cycle. Do teach you how to conduct presentations and email etiquette well.

      Cons

      Really aggressive sales tactics. Will literally hound prospective clients by calling them numerous times a day and using fake "ghost numbers just so they will pick up. If it's the end of the month and the sales consultant isn't on target they will do this until at least 10 PM or even text you. Very lackluster product. Taught to lie at all costs during presentations and demos that they are the best service and will spit lies about how they stack up against their competition The product is literally Just Google News and hootsuite combined with some decent charts thrown in. Hide extra packages like Tv monitoring so you end up getting charged later. They say their product is $25,000 but most of their deals are for $5,000 or less, they just want to take what you have and not consult, leading to a large churn rate (amount of clients that leave after one contract or year) Literally ask if they are running promotions and they are year long if you buy right now! Just an all numbers culture not a help PR professionals culture which makes it tough for account managers. Management is based off of sales numbers not leadership skills. Literally had a director just yell at me about the lack of phone calls I was making (you have to make 150 a day no less) and not even know how to help me understand the product when a client asked me a question. Work-life balance is ok during the first two weeks of the month, usually out by 6:00 PM, have to work weekends prospecting for leads which forces you to do a lot of overtime and work from home. Very common to be in office until 10:00 PM if not on sales target. High job turnover rate. People leave left and right.

      1.0
      Jun 13, 2014

      A good place to see how badly a company can be run.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      In fact there are quite a number of great people here. They manage to hire a lot of great new talented graduates who are ambitious and driven, and filled with potential. There are also a handful of amazing people in management that you (may) meet if you are lucky, and you will learn quite a bit from them. But that's all.

      Cons

      Too many to list in full. Management is extremely weak, the company is really badly managed, there is a glass ceiling when it comes to prospects, and there are no proper reviews and career advancement discussions. The pros of working in the company are inflated during the interviews, giving you high expectations, only to realise when working there that the experience, culture and exposure you get is barely half of what was promised. This could be why the turnover is so jaw-dropping. At one point in the office, turnover was more than 200%, and that is a conservative estimate. The company is young, and while management at the very top are pretty good, when it trickles down to management in the individual local offices, management is young and in the many cases I have seen, ineffectual. The company has a really bad reputation amongst many PR firms, and some other corporates too.

      Viewing 19 - 21 of 1,607 Reviews
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